2200km’s SITRAK "Escort"

On the afternoon of November 18, 2021, the client in Laayoune feedback that the new delivered  SITRAK 4x2 AMT tractors had showed unusual fuel consumption data. In order to maintain market reputation of SITRAK tractor and find out the causes of the unusual data, SINOTRUK Morocco country manager Peng Yue and engineer Wang Chao reacted quickly and drove to Laayoune((whole trip 2200 km) to monitor the fuel consumption data throughout the whole process .

Morocco lowest night temperature in winter was around 6 °, which is quite cold. Because of their hurry, neither of them took the thick clothes. However, at this time, thick dark clouds also floated in the sky, and soon, the cold wind mixed with dense raindrops fell on the window, and making the crackling sound, as if demonstrating to two "escorts". But even so, the biting cold wind can not stop the determination of SINOTRUK team to escort the trucks; The torrential rain can not extinguish the service enthusiasm of SINOTRUK team for end-user. Peng Yue and Wang Chao, were not affected by the whether at all, they still kept recording the data, doing the detection, and continued to follow the trucks.

After following the truck all night and all day, and provide operation guidance to the driver, combined with the analysis of truck running conditions, finally concluded that the fuel consumption data is normal, successfully removed the client's doubts. The fleet owner was also moved by the rapid response of the SITRAK Morocco team and their spirit of "Putting clients first", invited them to have lunch and take a cordial group photo, and said that he would continue to purchase SITRAK trucks in the future!